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1. How is personal information collected?
getanightlife is an Australian and United Kingdom clubbing and
entertainment website. In order to provide customers with a quality service,
getanightlife offers customers the ability to subscribe to our newsletter, sign
up as a community member, enter competitions and promotions and purchase
tickets/photos/products online through http://www.getanightlife.com /
http://www.getanightlife.co.uk and http://www.getanightlife.com.au. In order to
provide these services, getanightlife collects personal information about
customers. Collection of this information will occur at the time you enter a
competition, make a purchase, or when you register as a getanightlife member,
through our website.
2. What personal information does getanightlife collect and why?
If you register as a member, purchase tickets/photos/products, or
enter a competition through getanightlife, we need to collect personal
information about you including your name, address, telephone number(s) and
email. The reason we need this information is so we can contact you to send you
a prize, or to notify you in the case of an event cancellation or change of
event details. We also need some of this information in order to process your
online credit card payment and send the products you have ordered if
appropriate. getanightlife will also provide you with the opportunity to
receive special offers and promotions and newsletters if you wish. You have to
opt-in to receive these special offers, promotions and newsletters, you can
unsubscribe (opt-out) or resubscribe (opt-in) at any time. Your subscription
infomation can be updated through your user account if you have one or by
visiting http://www.getanightlife.com/unsubscribe.
Alternatively you can contact our Privacy Officer (see section 14).
3. Will personal information be given to anyone else?
getanightlife will not sell or trade personal information about you
to or with third parties. getanightlife respects your privacy and does not
tollerate the use of spam or any other illegal activities. getanightlife may
disclose personal information about you in some circumstances. getanightlife
may disclose your personal information to contractors, service providers,
promoters or venues so that they can provide you with the products and services
you have purchased or requested. getanightlife will only disclose information
about you, if you have given your consent, so that you can be provided with
promotional material and special offers. Otherwise, getanightlife will only
disclose personal information if this is required by law or permitted under the
Privacy Act. Note that sometimes getanightlife extracts information from our
collected records to produce aggregated data. This aggregated data does not
identify individuals. getanightlife uses the aggregated data for research
purposes and may share the data with third parties.
4. Security of personal information
getanightlife protects the personal information it collects in secure
market leading databases, which can only be accessed by a few authorised
employees with the highest security clearance. getanightlife employees are
required, as a condition of their employment, to treat personal information
held by getanightlife as strictly confidential, and to maintain the
confidentiality of that personal information.
5. Non-customer information
Sometimes, getanightlife needs to collect personal information about
individuals who are not customers. This will usually arise where we collect the
name and business contact details of our clients. getanightlife's policy is to
only use personal information collected from non-customers for the main
business purpose for which it was collected.
6. Access and correction
Under the Privacy Act, you have a right to seek access to information
that getanightlife holds about you. You also have the right to ask us to
correct information about you, which is inaccurate, incomplete or out of date.
As a getanightlife member, you are able to access or correct the personal
information that getanightlife holds about you by logging into your account and
using the links provided to view/edit the necessary information. Both members
and non-members may ask us to correct information, which is inaccurate,
incomplete or out of date. Alternatively, if you wish to access the personal
information that we hold about you, please set out your request in writing and
send it to us using the contact details in section 14. You must include your
full name, phone number and address and enclose a copy of a form of
identification such as a current driver's licence or passport with your written
request. You can also change personal information that is inaccurate or
out-of-date by contacting our Privacy Officer, using the contact details in
section 14 below, with your request for correction. getanightlife's policy is
to consider any requests for access or correction within 21 days. Ordinarily,
getanightlife will not charge you for the cost of providing this type of access
to these records. However, if we do propose to charge you, we will advise you
of the relevant charge before we provide you with access.
7. Online privacy issues
This Privacy Policy is part of the terms of use for our website. When
you deal with getanightlife, whether online or otherwise, getanightlife takes
its privacy obligations seriously. We will use personal information collected
online to provide you with our products and services (eg to process your online
purchases), to contact you in the case of an event cancellation or a change of
venue, and if you agree, for marketing purposes. If getanightlife provides your
personal information to venues, promoters or other entities, or engages
contractors and service providers to handle personal information, we require
these organisations to agree to comply with our Privacy Policy and with strict
conditions governing how personal information is to be handled. If you have
purchased tickets for an event online or one of our other products or services,
your contact details may be provided to the venue where that event is staged or
the promoter who has provided the event or the service provider who is
supplying the products and/or services - all of whom are required to act in
accordance with the national privacy principles. Other matters specific to
getanightlife's handling of personal information online are set out below.
8. Online collection of personal and non-personal information
As outlined at point 1 of this Privacy Policy, we collect personal
information through our website. For example, getanightlife will collect
personal information online from customers when they register as a
getanightlife member or purchase through our website. Our website also collects
other information - some of this is personal information, and some is not.For
each visitor to our website, our server automatically recognises and stores the
visitor's domain name, but not their email address. In addition, our website
uses cookies. Most web browsers are set by default to accept cookies. However,
if you do not wish to receive any cookies you may set your browser to either
prompt or refuse cookies. Please note that rejecting cookies will disable your
browser from purchasing tickets, photos and other products and services from
our website and will restrict the functionality of the website as a whole. We
also use cookies for tracking the statistics of our website. This allows us to
better understand our users and improve the layout and functionality of our
website.
9. Provision of online customer data to venues and promoters
With your consent getanightlife may pass your personal information on
to venues and promoters of events to which you have purchased tickets, to keep
you informed of future events. You will be asked at the time of booking or
purchase if you would like to receive this information. You may change your
preference at any time directly with the organisations (venues and promoters)
which have obtained your information. If you do not have their details you may
contact our Privacy Officer directly (see section 14).
10. Provision of online customer data to third parties
If you consent to receiving getanightlife special offers, promotions,
newsletters or marketing material/information, getanightlife may use your
personal information to provide special offers from third parties where
getanightlife deems the information appropriate. In these circumstances,
getanightlife may provide your data to a third party for the purpose of better
understanding your needs and interests. Where this information is sent to you,
they will be sent by getanightlife and may be co-branded with the third party.
You may opt out from receiving getanightlife special offers at any time by
logging onto the getanightlife web site and up-dating your personal details.
11. Third Party Advertisememts Online / Online Disclosures
To try and bring you offers that are of interest to you,
getanightlife has relationships with other companies that we allow to place
advertisements on our web pages. If you visit our website, advertisement server
companies may collect information such as your domain type, your IP address and
clickstream information. For further information about this, we suggest you
refer to the privacy policies of Double click (www.doubleclick.net), Adviva
(www.adviva.com) or the appropriate advertiesment server company placing the
advert. If you are having difficulties identifing the company who placed the
advert contact our Privacy Officer (see section 14) and we will attempt to
identify the company for you where possible.
12. Secure Online Transactions
If you make a purchase through our website, we process your credit
card details securely over the Internet using an accredited Internet payment
security system. With the combination of encryption provided by a third party
and a secure browser at your end, we take all measures to ensure that your
credit card and anonymity are protected when you purchase online.
13. Links to other websites
Sometimes our website contains links to third party websites, for
your convenience and information. When you access a non-getanightlife website,
please understand that getanightlife is not responsible for the privacy
practices of that site. We suggest that you review the privacy policies of each
site you visit.
14. Additional privacy information and how to contact getanightlife
getanightlife may change its Privacy Policy at any time.
getanightlife will make available this policy to anyone who requests it. For
further information about privacy issues and the protection of privacy visit
the Australian Federal Privacy Commissioner's website at www.privacy.gov.au. If
you feel that getanightlife is not complying with this Privacy Policy, or if
you have other privacy concerns, please contact our Privacy Officer (using the
following contact details):
by email: privacy@getanightlife.com
by fax: +61 5444 8709
by letter: getanightlife, 7 Kononda Court, Mooloolaba, QLD, 4557, Australia
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